Just Be CBD Terms & Conditions

1. Information about Us

This website, www.justbecbd.com, is operated by Jenson E-Cig Ltd, a registered company in the UK. Company Number 07839180. Our registered address is Studio 6, 6 Hornsey Street, London, N7 8GR. We are UK VAT registered GB 138 0046 38

Our business address is PO Box 340, Wallington, Surrey, SM6 6BT

We can be contacted by :Emailing us at care@justbecbd.comPhoning our Customer Service Team on 020 8619 1065Writing to us at Just Be CBD, c/o Jenson E-Cig Ltd, PO Box 340, Wallington, SM6 6BT

Our business office hours are 9am – 5.30pm Monday to Friday, excluding bank holidays.

2. Our Products

2.1. We make every effort to ensure the descriptions and images of our products displayed on our website are as accurate as possible but cannot be held responsible for minor differences. There may be colour differences on packaging and devices between images viewed on computers and mobile devices which are outside of our control.

2.2 We reserve the right to withdraw any products from the website at any time without notice. All due consideration will be taken to complete orders where possible.

3. Ordering

3.1 You must be aged 18 years or over to legally purchase from Jenson E-Cig & Just Be CBD. By placing an order you are confirming that you are 18 years or over.

3.2 Ordering online is quick and easy. Add products to your basket then proceed to checkout to enter your delivery and payment information. It is the responsibility of the customer to ensure all information entered in the ordering process is correct as we cannot accept responsibility for misspelt data and address information.

3.3 The customer will receive an email confirmation from us with details of the order, including item descriptions and quantities together with confirmation of payment. This email is also the Despatch Confirmation and forms the contract between Just Be CBD and you, the customer.

3.4 Payment for goods is made via ClearMerchant. You are not required to hold a ClearMerchant account to use this service. You will be able to pay with a credit/debit card only.

3.5 If we are unable to fulfil your order due to a product being out of stock or no longer available we will make contact with you via email or by phone to offer a refund or alternative item.

4. Delivery & Returns

4.1 Your order will be prepared for despatch once the Despatch Confirmation has been sent. For orders received before 3pm Monday – Friday these will be despatched for 48 hour delivery. Orders received after 3pm Friday will be despatched the next working day. Orders placed on bank holidays and weekends will be despatched the next working day. Please note 48 hour delivery doesn’t include weekends or bank holidays.

4.2 We despatch items using a 48 hour courier service. If items are not received within the 48 hours of despatch you can contact Just Be CBD on care@justbecbd.com. The courier service may also send you a text alert with delivery information. The courier company will be able to provide proof of delivery, without signatures, in accordance with their company policies.

4.3 Any items that arrive damaged or faulty should be reported to Just Be CBD within 48 hours of delivery by email or phone. We will email instructions on how to return the product to Just Be CBD, and we will either refund the item or arrange despatch of another product.

5. Pricing

5.1 All prices of products listed include VAT at the standard UK current rate (20%).

5.2 We may, without notice, amend the prices of our products. These prices will not affect orders already paid for and where goods are yet to be received. For orders in process, we will contact you with an option to continue your purchase or cancel.

6. Your Rights

6.1 Purchasing products online are covered by the Consumer Contract Regulations 2013.

6.2 Orders may be cancelled at any time within fourteen working days from the day of delivery. Should you exercise this right you must take reasonable care of the goods during this period.

6.3 To cancel an order:

6.3.1 Send an email to care@justbecbd.com advising you wish to cancel the order, including order number, name and address, or calling us on 020 8619 1065.

6.3.2 Securely package up your returning products to minimise any potential damage that may occur during the return. Ensure devices/batteries are turned off and disconnected.

6.3.3 Arrange for the return of the items using the appropriate delivery service. The costs incurred in the return will not be reimbursed unless the items were faulty or damaged upon receipt. We recommend using a signed for service for any return. Post goods to Just Be CBD, c/o Jenson E-Cig Ltd, PO Box 340, Wallington, Surrey, SM6 6BT

6.3.4 Once the items are received back we will process your refund within 14 days, for the items and original postage providing the items are received back in an unused condition and in their original packaging.

7. Your personal Information

7.1 We collect certain information from you to provide our goods and/or services.

7.2 Our privacy policy contains further details on how we collate and use this information. A copy can be viewed here

Just Be CBD Affiliate Terms and Conditions

These terms and conditions explain how our affiliate programme works and the rules that apply. If you have any questions about anything in these terms, then please do not hesitate to get in touch with us.

In these Terms, the following words have the meanings attributed to them:

“Jenson E-Cig” means Jenson E-Cig Limited, with registered office at Studio 6, 6 Hornsey Street, London, England, N7 8GR. In these terms the words “we”; “us” and “our” may also be used and refer to us, Jenson E-Cig Limited and our products.

“Affiliate”; “you”; “your” means you, as a Jenson E-Cig affiliate.

“Affiliate Account” means the account you set up when you register as an Affiliate.

“Affiliate Programme” means our programme for promotion of our brand by individuals who register with us as Affiliates.

“Confidential Information” means all documents, information and materials and any other proprietary information which we provide to you, and which ought reasonably to be considered as confidential information.

“Intellectual Property Rights” means all intellectual property rights (including without limitation patents, trade marks, trade names, domain names, right in designs, copyrights, topography rights, rights in databases, trade secrets and know-how) whether or not registered or registrable.

“Terms” means these Affiliate Terms and Conditions.

“Website” means our website found at jensonecig.com.

Setting Up an Affiliate Account and Earning Commission

To set up an Affiliate Account please fill in the online sign-up form on our Website. We will then provide you with a unique link to post on your website and social media platforms. Each ‘click’ on this link will be registered on your Affiliate Account using a cookie which is set on the user’s computer, and for each sale made through that link you will earn commission at the rate set out on our Website at sign up. We pay commission on the sale price of our products and no commission will be paid on any delivery charges or sales taxes paid by the customer.


We pay our Affiliates through BACS/Bank Transfer, so you will need to provide active bank account details in an email sent to ourselves in order to receive payments. Please ensure that the bank details listed on your account is correct so that we can make payments to you when they are due. If the details are incorrect then payments will not reach you so it is your responsibility to update your bank account details if you change them.

Affiliate payments are made on the last working day of each month.

All Affiliate payments are paid gross. It is your responsibility to declare and pay any tax or insurance due on these payments and you indemnify Jenson E-Cig against any claims, losses, damages or any other liabilities which arise as a result of you not declaring and paying those sums.

Relationship Between Affiliates and Jenson E-Cig

Neither you nor we are the agent or partner of the other. You agree that you will not at any time promote yourself as an agent or employee of Jenson E-Cig.

You also agree that you have no authority to enter into any contract on behalf of Jenson E-Cig or to bind Jenson E-Cig in any way, and you will not make any representation or indication that you are acting on behalf of, or are in any way capable of binding, Jenson E-Cig.

Your Obligations as a Jenson E-Cig Affiliate

You agree that you will:

(a) follow our reasonable instructions and requests in relation to your relationship with us as our Affiliate;

(b) always promote Jenson E-Cig and our products in the best light and as we would choose to do so ourselves, and not make or publish any statement which is disparaging or negative;

(c) notify us of all enquiries about Jenson E-Cig or our products promptly;

(d) familiarise yourself with the characteristics, functionality, price, performance and availability of our products;

(e) bear all costs and expenses incurred in connection with your activities as a Jenson E-Cig Affiliate.

You also agree that you will not:

(a) make any statement, representation or warranty, whether vocally or in writing, about Jenson E-Cig or our products other than those statements and representations contained in materials provided by us to you or set out on our Website;

(b) register any domain name, email address or company name that is identical or similar to the registered trademarks ‘Jenson E-Cig’ or a translation of these trademarks into any other language;

(c) promote your Affiliate link using SPAM/unsolicited emails;

(d) promote your Affiliate link in a way that may cause offence to others, including competitors;

(e) make statements about Jenson E-Cig products or Jenson E-Cig Ltd that are not true. Up-to-date information about our products can be found at jensonecig.com, or by emailing us at customerservices@jensonecig.com

‘Jenson E-Cig’ is our registered trade mark and when writing the name ‘’Jenson E-Cig’ you agree that you will follow the following guidelines:

(a) where possible it is always best to refer us a ‘Jenson E-Cig’;

Termination and Closure of Inactive Accounts

We do not place any obligation on our Affiliates to meet quotas or guarantee sales. However, if any Affiliate Account is inactive for a period of one (1) year then we may close that account, meaning any clicks using the unique link associated with that account will no longer be registered to that account and no commission will be payable in respect of any sales coming through that link.

You can choose to end your membership of our Affiliate programme at any time, for any reason. You must do this in writing, giving 30 days’ notice that you wish to do so. We will then close your account, meaning any clicks using your unique link will no longer be registered to your account. Any commission which has not already been paid to you at the date that your account is closed will be paid through to you on the last working day of the month that your account is closed.

We can also terminate your membership of the Affiliate programme with immediate effect if you breach any of these Terms and do not remedy that breach (if capable of remedy) within fourteen (14) days of notice from us. If you do not correct the relevant breach within this time period we will close your account, meaning any clicks using your unique link will no longer be registered to your account. Once your account has been closed no further commission will be payable, including any commission which has accrued to your account but not yet been paid to you.

In addition to the termination provisions above, either you or we will be entitled to terminate your membership immediately by notifying the other in writing if the other is declared bankrupt, enters into insolvency or administration proceedings.

The rights to terminate set out above do not prejudice any other right or remedy available to you or us.

If your membership of our Affiliate Programme is terminated for any reason you will be entitled to receive any unpaid commission registered on your Affiliate Account, unless payment is excluded for any reason set out in the above paragraphs. You will not be entitled to, or have any claim against Jenson E-Cig for, compensation of any sort.

Unless these Terms state otherwise, on termination of your Affiliate Account neither you nor we will have any further obligation to the other under these Terms.


You agree not to disclose any Confidential Information, directly or indirectly, to any third party without our written authorisation to do so, and you will exercise a reasonable level of care in protecting our Confidential Information from unauthorised use and disclosure. In particular, you agree that you will keep your account login details confidential and will not share them with any other person. You will also keep all marketing and other materials in relation to Jenson E-Cig confidential and will not use them for any purpose other than in connection with promotion of Jenson E-Cig.

These confidentiality provisions do not apply to information that is (a) publicly available, (b) obtained by you from third parties without restrictions on how you use that information, (c) independently developed by you without using our Confidential Information, or (d) required to be disclosed by order of a court or other governmental or regulatory body.

Disclosure of our Confidential Information has the potential to cause damage to our business beyond anything that is capable of being valued by money damages. You therefore agree that we will be entitled to injunctive relief and any other remedies available to us in order to enforce these confidentiality provisions.

Intellectual Property Rights

All rights, including Intellectual Property Rights, in and to Jenson E-Cig, the products sold on our Website, the content in our Website and all other information and materials which relate to Jenson E-Cig and our products are owned by Jenson E-Cig Ltd.

As an Affiliate, Jenson E-Cig grants you a non-exclusive, non-transferable, non-assignable, worldwide licence for the duration of your membership of our Affiliate Programme, to use our Intellectual Property Rights for the purposes of promoting our products in accordance with these Terms. However, your participation in our Affiliate Programme does not transfer to you any rights in respect of our brand, our trade names or trademarks or of the goodwill associated with them.

You agree that you will not use any trademarks or trade names which resemble our own marks or names (or both) and which would cause or be likely to cause any confusion or deception to third parties. You also agree that you will not do anything or authorise anyone else to do anything which would or might invalidate, or be inconsistent with, our Intellectual Property Rights.

If any infringement of any of our Intellectual Property Rights comes to your attention, whether actual or threatened, you agree to let us know as soon as you are reasonably able to. You also agree to notify us of any claim by anyone that our products infringe the rights of any other person, and you will, at our request and expense, do anything which may be reasonably required to assist us in relation to any such claim or generally to assist us in maintaining the validity and enforceability of our Intellectual Property Rights.

Limitation of Liabilities

We make no warranties or representations (whether express or implied) with respect to the Affiliate Programme or your potential to earn income as an Affiliate, or that our Website will be available or error-free at any time.

We will not be liable for any special, indirect, incidental or consequential damages (including loss of profits) arising from or relating to your membership of our Affiliate Programme, including without limitation damages claimed as a result of our Website or our products being unavailable or not performing for any period of time.

Jenson E-Cig’s liability for all claims of any kind arising out of or related to these Terms (including for negligence), whether based on contract or on other legal or equitable grounds, is limited to money damages not exceeding the amount of commission due to you and unpaid at such time and which relates directly to the particular claim.


If you wish to give us notice in accordance with any of these Terms, please do so in writing, sending notice to us by registered post to Jenson E-Cig, PO Box 340, Wallington, Surrey, SM6 6BT or by email to customerservices@jensonecig.com. Any notices from us to you will be sent to the contact email address you have provided in your Affiliate Account details. Notices will be considered to have been given at the time of actual delivery in person, or three (3) business days after posting or one (1) business day after transmission by email.

Changes to These Terms

We may make changes to any of these Terms at any time by posting new or updated Terms on jensonecig.com. We will also email any new or updated Terms to you using the contact email address you have provided in your Affiliate Account details. Changes to these Terms may include, without limitation, changes in the way we award commission, fee schedules, payment procedures and Affiliate Programme rules. If any changes we make are unacceptable to you, you will need to terminate your membership of our Affiliate Programme. If you continue to use your unique Affiliate link after we have notified you of new or updated Terms then you will be deemed to have accepted those Terms.


These Terms constitute the entire agreement between you and us with respect to the Jenson E-Cig Affiliate Programme, and supersede all other communications between us in relation to your involvement in our Affiliate Programme.

Neither you or we will incur any liability to the other for any loss or damage resulting from a delay or failure to perform any of these Terms (or any part of them) if the delay or failure is caused (whether in whole or in part) by events, occurrences, or causes beyond the control of that party, including without limitation acts of God, strikes, lockouts, riots, acts of war, earthquakes, fire and explosions.

These Terms are personal to you as our Affiliate and you may not assign or otherwise transfer any of your rights or obligations to anyone else. These Terms do not create, and shall not be construed as creating, any rights under the Contracts (Rights of Third Parties) Act 1999 enforceable by any third party.

If we agree to waive any of, or any part of, these Terms then that waiver must be in writing to be effective. Any waiver by us of any of, or any part of, these Terms will not be considered a waiver of any subsequent breach of the same or any other provision of these Terms and failure, neglect or delay by you or us to enforce these Terms (or any of them) or any rights or remedies at any time will not be deemed to be a waiver of the rights under these Terms.

These Terms are governed by, and shall be construed in accordance with, the laws of England and Wales, whose courts shall have exclusive jurisdiction.

Thank you for being a Jenson E-Cig Affiliate!